Mid · Customer Success

Customer Success Manager salary in Yorkshire, 2026.

Live compensation benchmarks, time-to-hire and equity guidance for a Customer Success Manager in Yorkshire, drawn from Evara retained search data.

Headline benchmark

£45k-£70k base (£55k-£85k OTE)

In Yorkshire, 2026. Compared to North West: £50k-£75k base (£60k-£90k OTE).

Time to hire

5-8 weeks

From kick-off to signed offer

Region

Yorkshire

Yorkshire compensation centres on Leeds and Sheffield, with Leeds typically commanding a 5-10% premium over the rest of the region for senior commercial roles thanks to the FinTech, HealthTech and SaaS scale-up density around Wellington Place and the South Bank.

Typical responsibilities

  • Onboarding and time-to-value for new customers
  • Quarterly business reviews and stakeholder management
  • Net retention contribution: renewal and expansion
  • Voice of the customer feedback into product

What good looks like

A strong CSM sustains gross retention above 95% on their book of business, generates 110%+ NRR through expansion, and converts 5-10% of accounts into reference customers.

Comparator employers in Yorkshire

Peak · Hibob · TPP · Jet2

Related roles

Head of CS

£90k-£130k base (£110k-£165k OTE)

Account Executive

£50k-£80k base (£90k-£150k OTE)

All benchmarks

Browse all roles across both regions →

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