Sales & Commercial Leadership Edition
This is the first edition of our annual read on the commercial side of UK intralogistics. It looks past the headlines about drivers and warehouse operatives to the people who win and keep customers: the salespeople, account managers and commercial leaders who sell automation, equipment, storage and software. Every figure here is attributed to a named, public source. Where we could not verify a number, we have left it out.

+7%
UK and global warehouse automation order intake growth in 2025
Interact Analysis
19%
Forecast annual growth for mobile robots to 2030
Interact Analysis
+9%
Rise in UK logistics vacancies in Q2 2025
CV-Library
The intralogistics market is growing again, but the constraint on growth has quietly moved from machines to people, and specifically to the commercial people who can sell complex solutions to harder, larger buying groups.
Each of these themes is developed in the sections that follow, with the underlying figures attributed to their original publishers. The interpretation is ours; the numbers are not.
The market has turned the corner
After a soft 2024, warehouse automation order intake rose by 7% in 2025, mobile robots are forecast to grow at 19% a year to 2030, and the warehouse management software market is on track to roughly quadruple by 2033. Growth means hiring.
The UK is a growth pocket, not a laggard
Interact Analysis puts EMEA ahead of the Americas and APAC for warehouse automation growth to 2030, and names the UK among the European markets that are expanding. The demand for commercial talent is real and local.
The labour story everyone quotes is the wrong one
Public vacancy data is dominated by drivers and warehouse operatives. The harder, quieter shortage is commercial: people who can sell automation, software and long-cycle capital equipment. That gap rarely shows up in the headline numbers.
Buying has changed, so selling has to change
Buying groups now run from five to sixteen people, most show unhealthy internal conflict, and most buyers say they would prefer to buy without a rep until the decision gets hard. The job has shifted from presenting to orchestrating consensus.
Capital is flowing to software and robots, not just steel
The fastest growth is in autonomous mobile robots, order-fulfilment robotics and warehouse software. The commercial skill set has to follow the money, from box-moving toward consultative solution selling.
Two years of caution gave way to renewed growth in 2025. The recovery is uneven, but the direction is clear, and it is being led from Europe.
+7%
Warehouse automation order intake growth, 2025
Source: Interact Analysis, 2026: Warehouse automation order intake up by 7%
£11bn
Forecast global mobile-robot revenue by 2030, up from just under £4bn in 2024
£12.6bn
Forecast global warehouse management software market by 2033, from £3.1bn in 2026
Source: Grand View Research, 2026: Warehouse Management System Market Size, Share & Trends Analysis Report
+9%
UK logistics vacancies in Q2 2025, to 150,578 from 137,542 in Q1
Interact Analysis reports that warehouse automation order intake grew 7% year on year in 2025, after a 3% decline in 2024. Some of that rise reflects higher steel and labour costs inflating project values, but large-scale investment from retail giants such as Amazon, Walmart and Tesco also helped lift demand. Of the three major regions, EMEA has the strongest forecast for warehouse automation, at around 7% annual growth between 2025 and 2030, ahead of the Americas at 6% and APAC at 5%. Within Europe, Interact Analysis names the Netherlands, Northern Europe and the UK as growth markets.
Robotics is the engine. Interact Analysis forecasts mobile robots will grow at an average of 19% a year from 2024 to 2030, taking revenue from just under four billion pounds to eleven billion, and significantly outpacing the 2.4% annual growth it expects for fixed automation. The market is shifting from automated guided vehicles to autonomous mobile robots, with order-fulfilment robots forecast to account for around half of all mobile-robot shipments by 2030.
Software is the other growth story. Grand View Research values the global warehouse management software market at 2.7 billion pounds in 2025, rising to 3.1 billion in 2026 and 12.6 billion by 2033, a compound annual growth rate of 21.9% from 2026, with Europe holding the largest regional share. The wider supply-chain technology picture is consistent: the 2025 MHI Annual Industry Report describes robotics, automation and artificial intelligence combining to turn supply chains into complete, connected systems.
The labour data tells a narrower story than people assume. CV-Library found UK logistics vacancies rose 9% in the second quarter of 2025, but nine of the ten most in-demand roles were driving roles, and warehouse operative was the single most advertised job. That is the operational labour market. It is not the commercial one, and conflating the two is how companies end up under-investing in the salespeople who actually drive revenue.
Percent per year, 2024 to 2030. Source: Interact Analysis, 2026.
Sources
If you want to know which commercial teams will be hiring, follow the capital. These are the categories drawing the most investment, ranked by the strength of the public forecasts behind them.
Autonomous mobile robots
The fastest-growing category in the warehouse. Interact Analysis forecasts 19% annual growth for mobile robots to 2030 and a clear shift from automated guided vehicles to autonomous mobile robots, whose share of the market keeps rising.
Order-fulfilment robotics
Driven by warehouse and e-commerce demand, order-fulfilment robots are forecast to make up around half of all mobile-robot shipments by 2030, the largest single application.
Warehouse management and execution software
Grand View Research forecasts the warehouse management software market will grow at 21.9% a year to reach 12.6 billion pounds by 2033, with Europe the largest region and cloud deployment leading.
Source: Grand View Research, 2026: Warehouse Management System Market Size, Share & Trends Analysis Report
Grocery and general-merchandise distribution centres
Large retailers are still building. Interact Analysis credits major facility investment from the likes of Amazon, Walmart and Tesco with helping lift automation order intake in 2025.
Source: Interact Analysis, 2026: Warehouse automation order intake up by 7%
Last-mile and parcel automation
Interact Analysis forecasts renewed growth in the parcel sector at around 6% a year between 2025 and 2030, fuelled by investment in last-mile automation.
Source: Interact Analysis, 2026: Warehouse automation order intake up by 7%
Ranking reflects the relative strength and specificity of the public growth forecasts cited, not Evara's commercial preference. All figures are attributed above.
A point-in-time read on the sales and commercial roles we see moving fastest across UK intralogistics. This is a qualitative demand picture, not a salary survey, and it deliberately carries no pay figures.
The pattern across these roles is consistent. The hardest hires are no longer the people who can demonstrate a machine. They are the people who can sit with a customer, understand a problem, and assemble a solution from equipment, software and service. That is a different skill, and the supply has not kept pace with the shift in what the market is buying.
| Commercial role | Demand | Why it is hard to hire |
|---|---|---|
| Solutions and pre-sales consultant | High | Sits between sales and engineering. Needs to translate automation and software into commercial value, and the talent pool is small. |
| Business development manager, automation and systems | High | Long sales cycles and technical buyers mean genuine new-business hunters with sector credibility are scarce. |
| Software and SaaS sales, WMS and WES | High | Software-led selling is newer to the sector, so people who can run a modern subscription sales motion are in short supply. |
| Key account manager, national accounts | Elevated | Retaining and growing complex accounts demands consultative skill and patience, not transactional selling. |
| Area and regional sales manager, capital equipment | Elevated | The core commercial engine for forklift and handling businesses. Strong field sellers who can also lead are always contested. |
| Aftermarket and service sales manager | Elevated | Service and parts revenue is where margin lives, and the commercial talent to grow it is often overlooked. |
| Commercial and sales director | Steady | Leadership roles turn over less often, but the bar for hires who can build a modern commercial function keeps rising. |
Demand levels are directional, not measured. They reflect Evara's live briefs and a point-in-time scan of public job boards in mid-2026. They will move with the market.
This section is Evara's own qualitative assessment. It is not drawn from a third-party dataset, and we have not attached pay figures because we cannot publish a salary benchmark we have not robustly measured.
The reason consultative skill is so valuable is that buying itself has become harder. The independent research on B2B buying is unambiguous, and it has direct consequences for how intralogistics teams sell.
5 to 16
People now involved in a typical B2B buying group, across up to four functions
74%
Of B2B buyer teams show unhealthy internal conflict during the decision
2.5x
Buying groups that reach consensus are more likely to report a high-quality deal
75%
Of B2B buyers say they would prefer a rep-free buying experience, yet self-service buyers report more regret
Source: Gartner: B2B Buying: How Top CSOs and CMOs Optimise the Journey
Gartner's 2025 sales survey of 632 B2B buyers found that buying groups now range from five to sixteen people across as many as four functions, and that 74% of buyer teams demonstrate unhealthy conflict during the decision process. Crucially, the groups that reach consensus are two and a half times more likely to say they got a high-quality deal. The seller's job is no longer to win one champion. It is to help a divided group agree.
Gartner's wider B2B buying research adds a twist. Around three quarters of buyers say they would prefer to buy without a sales rep, but the buyers who go fully self-service are more likely to regret the purchase. The winning approach is hybrid: let buyers self-serve where they want to, and bring real human expertise to bear at the points where the decision is hard and the risk is high.
McKinsey's ninth B2B Pulse Survey, drawing on responses from nearly four thousand decision makers across thirty-four sectors and thirteen countries, reaches a compatible conclusion. Customers now behave like consumers, expect a sophisticated omnichannel experience, and will walk away if they do not get it. Market leaders treat omnichannel and human expertise as the path to growth, not a cost to be cut.
For intralogistics, where a single automation or systems decision can involve operations, finance, IT and the board, this is not abstract. It is the daily reality of the deals your commercial team is trying to close. The salespeople who thrive are the ones who can navigate a complex group, not just deliver a strong pitch.
The job has shifted from presenting a product to orchestrating a decision. That is the single most important commercial capability to hire for in 2026.
Based on our own observations across material handling, automation and intralogistics, the commercial leaders who consistently outperform tend to share a recognisable set of traits. This section is editorial, not statistical.
These observations reflect Evara's experience in the sector. They are offered as a hiring lens, not as findings from a survey.
A selection of recent, publicly reported commercial developments across UK and European intralogistics, each one a small signal of where the market is heading. Every item links to the original reporting.
SHS Handling Solutions acquires WSS
SHS Handling SolutionsConsolidation in forklift service and engineering as players buy nationwide coverage.
Clark Europe opens a Ruhr region branch
Clark EuropeAn OEM adding direct commercial coverage alongside its dealer network in a key region.
Powerlift opens a new Skelmersdale depot
PowerliftNetwork expansion in the North West, putting sales and service closer to customers.
Palletways Birmingham promotes two as it backs growth
PalletwaysInternal commercial promotions used to underpin further expansion.
HCUK positions itself as a growth partner for dealers
HCUKA channel-first commercial strategy, helping dealers grow rather than competing with them.
Hyundai steps up its European electric forklift push
Hyundai Material HandlingAn OEM doubling down on its electric range to win share in a shifting market.
These are publicly reported developments summarised by Evara, with original reporting linked on each item. Inclusion is illustrative and implies no commercial relationship with Evara.
An editorial selection of companies shaping the commercial side of intralogistics, grouped by category and listed alphabetically within each group. This is not a ranking, an endorsement, or a statement of any commercial relationship.
Dematic
Global materials handling systems integrator within the KION Group, known for large automated fulfilment systems.
Element Logic
Norwegian systems integrator and long-standing AutoStore partner, active across UK warehouse automation.
Knapp
Austrian intralogistics specialist focused on automated picking and software for retail, healthcare and fashion.
Swisslog
Automation and robotics integrator within KUKA, strong in healthcare and warehouse storage and retrieval systems.
TGW Logistics
Austrian, foundation-owned integrator specialising in automated fulfilment for retail and grocery.
AutoStore
Norwegian cube-storage robotics pioneer and one of the most widely deployed goods-to-person systems.
Exotec
French robotics business behind the Skypod goods-to-person system.
Geek+
Robotics maker with a broad goods-to-person and sortation range.
Locus Robotics
Autonomous mobile robot specialist for collaborative warehouse picking.
Ocado Technology
UK grocery technology business licensing its automated fulfilment platform internationally.
BITO Storage Systems
German storage and small-parts bin specialist active in the UK.
Mecalux
Spanish storage systems and automated storage manufacturer with a global footprint.
SSI Schäfer
German storage and intralogistics group spanning racking, shuttles and software.
Stow Group
European racking and automation manufacturer within the Averys group.
Whittan
UK storage equipment group behind brands including Link 51 and Apex.
Briggs Equipment
UK materials handling and asset management provider and distributor for Hyster and Yale.
Combilift
Irish manufacturer of multidirectional and long-load handling trucks, an export-led success story.
Jungheinrich
German forklift and warehouse technology manufacturer with growing automation and energy lines.
Linde Material Handling
Premium forklift and warehouse truck brand within the KION Group.
Toyota Material Handling UK
Market-leading forklift and warehouse equipment supplier with a large UK service network.
Blue Yonder
Supply chain planning and execution software group within Panasonic.
Generix Group
European supply chain and warehouse management software vendor.
Körber Supply Chain Software
Software and automation arm of Körber, including warehouse management and voice solutions.
Manhattan Associates
Supply chain and warehouse management software leader.
SnapFulfil
UK cloud-native warehouse management system from Synergy Logistics.
The businesses above were chosen by Evara for their relevance to the commercial side of the sector. The list is illustrative and implies no ranking or commercial relationship.
Data integrity
Every figure in this report is attributed to a named, public source. Where a number could not be verified, it was left out rather than estimated. The roles and leadership sections are Evara's own qualitative view and carry no invented figures.
This report combines independent market data with Evara's own qualitative view of the commercial talent market in UK intralogistics. The two are kept separate and clearly labelled.
Every figure presented as data is attributed to a named third-party publisher, with the year where known and a public link. Where we could not verify a figure against a public source, we left it out rather than estimate it. Market sizes quoted from research firms reflect those firms' own definitions and scopes, which differ. Where a research firm publishes a market size in US dollars, we have converted it to pounds at approximately one pound to 1.27 dollars and rounded for readability; the figure in the original source remains in dollars.
The roles in demand and leadership traits sections are Evara's own qualitative assessment, drawn from live search briefs and a point-in-time scan of public job boards in mid-2026. They are directional and carry no pay figures, because we will not publish a salary benchmark we have not robustly measured.
The commercial moves section summarises publicly reported developments, with the original reporting linked on each item. The businesses to watch section is an editorial selection and implies no ranking or commercial relationship.
This is the first edition. Two further sections, a detailed analysis of candidate shortages and a survey of intralogistics chief executives on hiring, are planned for a later edition once the underlying data has been gathered to the same standard.
References
Hiring commercial talent in intralogistics? Email Rachel Lunn
Specialist commercial search for the intralogistics industry. We reply within one working day.
Email Rachel Lunn