Playbook · Operating
A new VP Sales who arrives without a written 90-day plan is operating on instinct. A new VP Sales who arrives with one written by the CEO is operating to someone else's brief. The right answer is a co-authored plan, drafted in week minus one and reviewed weekly.
Audience
Sales leader, Founder / CEO, Revenue leader
Time on task
Ninety days
Context
Written by Rich Evans from advisory work with founder-led businesses replacing or installing senior commercial leaders. The first ninety days set the operating cadence for the next two years; treat them as the highest-leverage moment in the relationship.
Before you start
What you will have at the end
Draft the 30-60-90 plan with the new hire one week before they start. The hire owns the draft; the CEO owns the sign-off. Both names appear at the top of the document.
Checklist
Failure mode this step prevents
Letting the hire build the plan in their first month. They lose thirty days of operating time and arrive at day sixty without a baseline.
Before any change is announced, install the cadence. Weekly one-to-ones with each direct report, weekly forecast call, weekly leadership scorecard review. The cadence is the chassis on which everything else hangs.
Checklist
Failure mode this step prevents
Skipping the cadence because there is too much to diagnose. The cadence is the diagnostic.
The first thirty days are for diagnosis, not change. Talk to every direct report, every customer-facing function leader, the top ten customers and the top five lost prospects. Take notes in writing. Resist the temptation to fix anything visible in the first month.
Checklist
Failure mode this step prevents
Announcing a restructure in week three. The team loses trust in the new leader before they have earned the right to act.
On the back of the day-thirty memo, make and communicate the three to five decisions that matter. Comp adjustments, structural changes, hiring priorities, process changes. Decisions land before execution begins.
Checklist
Failure mode this step prevents
Making decisions in private and executing them by stealth. The team finds out from the comp run rather than from the leader.
Pick one structural change and execute it cleanly by day ninety. Not three changes, one. The first executed change is what the team will remember at year-end.
Checklist
Failure mode this step prevents
Trying to execute four changes in parallel. None lands cleanly and the team disengages.
The day-ninety milestone is the revised twelve-month commercial plan presented to the board or leadership team. It supersedes any plan written before the new hire arrived and is the document the next nine months are run against.
Checklist
Failure mode this step prevents
Letting the day-ninety milestone slide. Without it, the cadence drifts and the year never gets reset.
Co-author. The hire owns the draft; the CEO owns the sign-off. A plan written entirely by either party loses the other party's commitment.
Skipping the diagnostic phase and announcing a restructure in week three. It happens because the new leader is under pressure to look decisive; it almost always backfires.
The structure is the same. The CRO version adds a board-level workstream and typically a comp redesign by day sixty. The VP Sales version stays focused on the sales function only.
It can. A new senior commercial leader making decisions in week three on incomplete information is the most common cause of failed senior commercial hires inside the first year.
Related Evara work
Sectors this is most relevant to
Tools to use alongside
Sales recruitment, GTM recruitment and revenue advisory for SMEs UK-wide. We reply within one working day.
Email Rachel Lunn